Privacy Policy

Last Updated: 02-12-2025

This Privacy Policy explains how Himveda Rituals Pvt Ltd (“the Company”, “We”, “Us”, or “Our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase through the AporA Himalayan Born website, mobile site, or related services.

By using our website, you agree to the practices described in this Privacy Policy.

  1. Company Information

Brand: AporA Himalayan Born
Registered Company: Himveda Rituals Pvt Ltd
Registered Address:  Street No -113, Plot No 13, Block BC/MIG-, New Town, North
24 Parganas, New Town, West Bengal, India, 700156
Contact Email: wellness@aporawater.com

  1. Information We Collect

We may collect and process the following types of personal data:

Identity Information

Name, date of birth (if provided), gender (if provided).

Contact Information

Email address, phone number, billing and shipping addresses.

Transaction & Billing Information

Order details, payment method, billing records.
Note: We do not store full debit/credit card details. All payments are processed securely through third-party payment partners.

Technical & Device Information

IP address, browser type/version, operating system, device type, session data.

Usage Information

Pages visited, time spent on the website, items viewed, navigation patterns.

Marketing Preference Information

Newsletter subscriptions, offer preferences, notification settings.

We do not intentionally collect sensitive personal data such as Aadhaar, PAN, caste, religion, biometrics, or medical details.

  1. How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, subscribe to marketing, or contact customer support.
  • Automatically when you browse our website (through cookies and analytics tracking).
  • From third-party partners such as payment gateways, logistics providers, and analytics platforms.
  1. How We Use Your Information

We use your personal data for the following purposes:

  • To process, deliver, and manage orders
  • To handle payments and refunds
  • To provide customer support and respond to enquiries
  • To operate and improve the website and user experience
  • To enable features like order history and saved addresses (if you create an account)
  • To send marketing communications (only if you have opted in)
  • To prevent fraud and comply with legal obligations

Marketing emails and newsletters are sent only with your consent, and you may unsubscribe at any time.

  1. Sharing of Personal Data

We may share your personal data only with trusted third-party partners, including:

  • Payment gateways and financial institutions
  • Courier and logistics providers
  • Website hosting and cloud storage partners
  • Customer support and CRM platforms
  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel — if used)
  • Government or legal authorities when legally required

We do not sell or rent your personal data to any third party.

  1. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Recognize returning users
  • Maintain shopping cart and account sessions
  • Personalize website experience
  • Measure website and marketing performance

You may disable cookies via browser settings, but certain website features (checkout, login, saved preferences) may not function correctly.

  1. Data Security

We implement administrative, technical, and physical safeguards to protect your information from:

  • Unauthorized access
  • Alteration or misuse
  • Loss or disclosure

While we follow industry-standard security practices, no system can guarantee 100% security.

  1. Data Retention

We keep personal information only as long as needed for:

  • Completing orders
  • Customer service and support
  • Legal, regulatory, and accounting requirements

Once no longer needed, the data is securely deleted or anonymized.

  1. Your Rights

Depending on applicable law, you may request:

  • Access to the personal data we store about you
  • Correction of inaccurate or outdated information
  • Deletion of your personal data (subject to legal exceptions)
  • Opt-out from marketing communications
  • Withdrawal of consent for optional data processing

You may exercise your rights by emailing us at wellness@aporawater.com.

  1. Children’s Privacy

Our products and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted promptly.

  1. Third-Party Links

Our website may contain links to third-party websites.
This Privacy Policy applies only to data collected by AporA.
We are not responsible for the privacy practices of external sites.

  1. Cross-Border Data Transfers

Our website may use hosting or cloud services located in India or internationally.
Regardless of location, data protection and security measures remain consistent with applicable Indian laws and industry standards.

  1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in legal requirements
  • Changes in business or service operations
  • Improvements in data protection practices

The updated version will always be published on this page with a revised “Last Updated” date.

  1. Contact Information

For privacy-related questions or support inquiries, contact us at:

📧 Email: wellness@aporawater.com
🏢 Company: Himveda Rituals Pvt Ltd,  Street No -113, Plot No 13, Block BC/MIG-, New Town, North
24 Parganas, New Town, West Bengal, India, 700156

By using the AporA website, you agree to the collection, use, and handling of your personal data as outlined in this Privacy Policy.