Terms of Service

Last updated: 03-12-2025

  1. Agreement to Our Terms

These Terms of Service (“Terms”) govern your access to and use of the website https://aporawater.com and any related services, features, or tools (collectively, the “Services”).

The Services are operated by:

Himveda Rituals Pvt Ltd
doing business as AporA Himalayan Born
(“Company”, “we”, “us”, or “our”)
Registered office:  Street No -113, Plot No 13, Block BC/MIG-, New Town, North
24 Parganas, New Town, West Bengal, India, 700156

Contact email: wellness@aporawater.com

By accessing or using our Services, you agree that you have read, understood, and are bound by these Terms.
If you do not agree, you must stop using the Services immediately.

We recommend you save or print a copy of these Terms for your records.

  1. Eligibility & Use of Services
  • You must be at least 18 years old to place an order through the website.
  • If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian.
  • You agree to use the Services only for lawful purposes and in accordance with these Terms and applicable laws of India.
  1. Changes to These Terms

We may update or modify these Terms at any time.
When we do, we will change the “Last updated” date at the top of this page.

Your continued use of the Services after any changes means you accept the updated Terms.
If you do not agree with the revised Terms, you should stop using the Services.

  1. Our Products & Information
  • We sell natural mineral water under the brand AporA Himalayan Born, including but not limited to 20L water jars and related products.
  • We make reasonable efforts to display product images, descriptions, and pricing accurately. However, minor differences in colour, labelling, or appearance may occur due to lighting, screen display, or packaging updates.
  • Product availability is subject to change at any time. We may limit quantities or discontinue products without prior notice.
  1. Account Registration (Optional)

You may be able to create an account on the website to:

  • Save your details
  • View order history
  • Manage addresses

You agree to:

  • Provide accurate, current, and complete information
  • Keep your login credentials confidential
  • Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

  1. Orders & Acceptance

When you place an order on our website:

  1. You are making an offer to purchase the selected product(s).
  2. We may accept or reject your order at our sole discretion (e.g. stock unavailability, incorrect pricing, delivery limitations, suspected fraud, etc.).
  3. An order is considered accepted when you receive an order confirmation via email / SMS / WhatsApp (as applicable).

We may cancel any order and issue a full refund if:

  • The product is unavailable
  • There was an error in pricing or product information
  • Delivery to your location is not possible
  • We suspect misuse, fraud, or violation of these Terms
  1. Pricing & Payments
  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated on the website.
  • We reserve the right to change prices at any time without prior notice, but such changes will not affect orders already placed and confirmed.
  • Payment methods may include (as applicable):
    • UPI
    • Net banking
    • Credit/Debit cards
    • Wallets or other payment gateways

You agree to provide valid and accurate billing and payment information.
All payments are processed securely by third-party payment gateways. We do not store full card details on our servers.

  1. Shipping & Delivery

Our Shipping & Delivery Policy forms part of these Terms and explains:

  • Delivery timelines
  • Serviceable areas
  • Delivery charges (if any)
  • Delivery failure or delay handling

Please review the full Shipping & Delivery Policy on our website before placing an order.

  1. Returns, Replacements & Refunds

Our Refund Policy explains:

  • In what situations refunds or replacements are provided
  • Refund eligibility criteria
  • Steps to request a refund or replacement
  • Timelines for processing refunds

By placing an order, you agree to the Refund Policy as published on our website.

  1. User Conduct & Prohibited Activities

When using our Services, you agree that you will not:

  • Use the website for any unlawful, fraudulent, or harmful purpose
  • Attempt to gain unauthorised access to our systems, servers, or data
  • Interfere with or disrupt the operation of the website
  • Use bots, scripts, or automated tools to place orders, scrape data, or overload the site
  • Copy, modify, or distribute any part of the website or its content without our written permission
  • Upload or transmit viruses, malicious code, or harmful content

We may restrict access or take appropriate action (including legal steps) if we believe you are misusing the Services.

  1. Intellectual Property
  • All content on the website—including text, graphics, logos, product descriptions, images, and layouts—is owned by or licensed to Himveda Rituals Pvt Ltd.
  • You are allowed to view and use the content for personal, non-commercial purposes only.
  • You may not reproduce, distribute, modify, or create derivative works from the content without our prior written consent.
  • The brand name “AporA Himalayan Born”, logos, and related branding are our trademarks or are used under licence and may not be used by you without our permission.
  1. Third-Party Links & Services

The website may contain links to third-party websites or services (such as payment gateways, social media, or external resources).

  • These links are provided for convenience only.
  • We do not control and are not responsible for the content, policies, or practices of third-party sites.
  • Use of third-party sites is at your own risk and subject to their terms and conditions.
  1. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

By using the website, you consent to the practices described in our Privacy Policy.

  1. Disclaimer

The Services and all information, products, and content provided through the website are made available on an “as is” and “as available” basis.

To the fullest extent permitted by law:

  • We make no warranties or representations about the accuracy, reliability, or completeness of any content on the website.
  • We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or harmful components.

You use the website and purchase products at your own risk.

  1. Limitation of Liability

To the maximum extent permitted under applicable law:

  • We shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Services or purchase of products (including loss of profits, data, or goodwill).
  • Our total aggregate liability, for any claim arising out of or related to the Services or products, shall not exceed the total amount paid by you for the specific order giving rise to the claim.

Some laws may not allow certain limitations; in such cases, the above limitations will apply to the fullest extent permitted.

  1. Indemnification

You agree to indemnify and hold harmless Himveda Rituals Pvt Ltd, its directors, employees, and representatives from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of:

  • Your breach of these Terms
  • Your misuse of the Services
  • Violation of any law or third-party rights by you
  1. Electronic Communications

When you visit the website, contact us, or place orders, you are communicating with us electronically.

You consent to receive communications from us electronically (via email, SMS, WhatsApp, or website notifications), and you agree that such communications satisfy any legal requirement for written communication.

  1. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

Any disputes arising out of or in connection with these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the competent courts at [Kolkata / West Bengal], India.

  1. Changes, Suspension & Termination

We may, at any time and without notice:

  • Change or discontinue any part of the Services
  • Restrict access to some or all users
  • Suspend or terminate your access if you violate these Terms or misuse the website

You may stop using the Services at any time. Termination does not affect rights and obligations that have already arisen (e.g., payment obligations, refund processing, etc.).

  1. Contact Us

If you have any questions about these Terms or our Services, you can contact us at:

📧 Email: wellness@aporawater.com
🏢 Company: Himveda Rituals Pvt Ltd,  Street No -113, Plot No 13, Block BC/MIG-, New Town, North 24 Parganas, New Town, West Bengal, India, 700156